UX Design Lead

As our UX Design Lead, you will play a key role in shaping the future of digital experiences at Ikano Bank. You will lead by example — guiding and mentoring our UX team, ensuring design quality and consistency across products, and representing UX in strategic forums and projects. Together with the team, you will simplify complex banking processes and create solutions that make our digital products intuitive, accessible, and user-friendly across app and web.

We create solutions that simplify the user experience.

 What You Will Do

 Strategic UX leadership

Drive UX strategy in cross-functional forums, ensuring user experience is embedded in business decisions and product development. Represent UX in collaboration with Product, CVP, Commercial and Tech teams, balancing business needs with customer value.

Team support and mentoring

Act as a senior design leader within the team — coaching colleagues, sharing knowledge, and fostering a collaborative culture. Inspire and challenge others while raising the bar for design excellence.

Customer-centric design process

Preparing and leading workshops, both digital and live — is an important part of the role, with the purpose of driving, inspiring, and challenging participants to co-create innovative solutions. The role also involves guiding the use of research, prototyping, and usability testing to validate solutions, ensuring that experiences are clear, inclusive, and aligned with customer needs and business goals.

Hands-on design contribution

While the main focus is leadership and strategy, the role also involves hands-on design activities based on your background. This may include brainstorming and creating concepts for new digital services, building logic and flows for innovative products, or contributing directly to the design work in our digital banking solutions and design system.

Industry Trends
Stay up to date with industry trends, emerging technologies, and best practices in UX and the banking field. Share knowledge and insights with the team to drive continuous improvement.

We offer you

The opportunity to work in a global position with likeminded to improve the user experience for the many people. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.

Are you the one for Ikano?

• We believe that you have at least 7 years of experience in UX design, with a portfolio that demonstrates strong skills in digital product design.
• You have experience in banking or financial services, with a proven ability to design and deliver app solutions.
• You have documented experience leading design work in projects and mentoring other designers.
• You have strategic skills and the ability to connect design decisions to business goals and outcomes.
• You have experience in planning and leading both live and remote workshops, ideally in international environments.
• You are able to explain design concepts objectively and convincingly in a way that anyone can understand.
• You are highly skilled in design and prototyping tools such as Figma (or similar).
• You are familiar with agile ways of working, ideally SAFe, and can adapt easily to changing requirements in a fast-paced environment.
• You are a strong collaborator and communicator, with the ability to work cross-functionally at different levels of an organis

Join us now – together we will find a better way

Send your application to Madeleine Lindberg before 2025-09-30. More information can be given by Madeleine through e-mail: [email protected].

About Ikano Bank (publ)

 Ikano Bank creates possibilities for better living by offering simple, fair, and affordable services, enabling a healthy economy for the many people and businesses. Its offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank operates in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria, and is a part of Ingka Group. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded.